New Water Meters

In summer 2023, the City of Plymouth DMS began installing new water meters in every residential and commercial establishment. The new water meters are Kamstrup FlowIQ series meters are replacing the existing Neptune R900s.

The new water meters allow for a more accurate read of water used, while at the same time providing an online portal for the customer to track their water usage to enhance conservation efforts and monitor for leaks. The goal of the water meter replacement program is to update the community's water meter infrastructure.

If you have not had your new water meter installed yet, please contact the Municipal Services Department at 734-453-7737 soon. Plenty of appointments are available and we will work to try and accommodate your schedule. Appointments should last about 15-20 minutes.

How to prepare for your meter replacement appointment
1. Locate the meter and make sure that it is unobstructed and accessible. Any obstacle including drywall, paneling, storage containers, etc. must be removed before your appointment and is the homeowners responsibility.
2. Ensure that water shut-off valve(s) are fully operable before the appointment. If your shut-off valve(s) leak or fail during the meter replacement it is the property owners responsibility to replace or repair the valve(s). If it is found unsafe to exchange the water meter due to deterioration issues the meter replacement will have to be rescheduled after the necessary repairs have been made.
3. Check that the grounding wire is up to code.
4. Contain all pets during the appointment.
5. The property owner or representative that is 18 years of age or older must be present during the appointment.

The meter is just another electrical device. There are many electrical appliances that communicate wirelessly via radio waves and send out electromagnetic emissions.

Most homes already have several of these appliances, and many of them are used daily, i.e.:
• PCs and wireless Internet
• Mobile phones and tablets

Electromagnetic emissions are found in a lot of places. Energy emissions from the meter also known as electromagnetic energy, are found in household appliances such as washing machines, microwave ovens and personal computers. When you increase your distance from the emitting device, the level of electromagnetic energy is proportionally decreased.

The meter complies with all requirements for electromagnetic emissions The remotely read meter is FCC approved and complies with national requirements for electromagnetic radiation. The remotely read meter is FCC approved and complies with national requirements for electromagnetic emissions. In addition, independent studies show that the emissions from the remotely read meter is below the applicable limit values, defined by the independent organization ICNIRP*.

*ICNIRP: International Commission on Non-Ionizing Radiation Protection

The City Commission adopted a policy, effective November 7, 2023, that allowed for property owners to have an external antenna installed for a one-time fee of $400.00 for residents with concerns about EMF. If you wish to inquire or obtain an external antenna, please contact DMS at 734-453-7737.

Facts about remote reading via radio communication